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Ajio com Reliance Retail Ltd - Wrong product sent twice not giving refund and return

Prachi filed complaint against Ajio com Reliance Retail Ltd on Sep 24, 2020

My order#FL********** had an set of kurta and bottom as mentioned on website and shown...It came as kurta in two pieces inner and outer part....So I placed return as wrong product...even after exchange the product came same- the wrong piece not as shown...Ajio is not picking up retun for this product nor refunding my money...I had uploaded the photos still they are not understanding...even without any reason I am free to take return and refund on that product but they are harassing me. Pls help with Refund

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Ajio com Reliance Retail Ltd

31

Total Complaints

14

Total Resolved

45.16%

Consumer Satisfaction

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