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Finny Johnson filed complaint against Dealclear on Jun 20, 2023
The complaint is from a customer who ordered a specific product, Sennheiser CX *** earphones, from an online retailer. However, upon receiving the package, the customer discovered that instead of the ordered product, they received three unrelated and useless earphones. The customer is extremely dissatisfied and suspects that this could be a scam. They are demanding either a refund of the full amount paid, including shipping costs, or a correct shipment of the originally ordered product. The customer emphasizes that they are aware of their consumer rights and are prepared to take legal action if their concerns are not addressed promptly. They request a written response within a reasonable time frame, expressing the retailer's intentions to resolve the issue.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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