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Home > Complaints > Wrong Product delivered

Shalus Craftistic - Wrong Product delivered

Sharika filed complaint against Shalus Craftistic on Jan 23, 2018

I have bought a Saree from Shalus Craftistic for **** in December **** but a wrong saree of poor quality was delivered. The seller sold the product through Facebook, now when requested for exchange or refund, she has blocked us on facebook so that we cannot contact her. Not replying to WhatsApp messages also. She sent an additional saree by mistake which we returned, she has pay courier charges for it which she is not paying. I am very disappointed and need a refund.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Shalus Craftistic

2

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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Related Complaints

Sharika on Feb 1, 2018

Shalus Craftistic – Poor Quality Product deliveredOpen

I have bought a Saree from Shalus Craftistic for **** in December **** but a wrong saree of poor quality was delivered. The seller sold the product through Facebook, now when requested for exchange or refund, she ha...