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Bata - Wrong Product delivered

SEEMA JAISWAL filed complaint against Bata on Jan 20, 2021

I ordered a Bata Sandal on Dec **th, I received a different slipper on **st Dec (mode of pay COD Rs. ***) complaint against the same to return/exchange/refund. But no action was taken against it, it been ** days now.
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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Bata

21

Total Complaints

8

Total Resolved

38.10%

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