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Luxismark - Wrong product delivered with zero response time

Mona Verma filed complaint against Luxismark on Oct 25, 2021

Hi
So I ordered from this company called luxismark.com and they have a huge social presence on Instagram and their website.
I wanted to buy a Diwali gift for my husband and hence ordered a pair of luxury shoes. Everything was very smooth until the delivery which was a pain to co ordinate. That wasn’t enough when the product when reached to me was a wrong product and that’s when my fear turned into reality.

I could not reach out on their number.
Whats app messages went unread and calls unanswered.
Didn’t know who and where and whom to reach out to .

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Luxismark

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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