PUMA - Wrong product delivered Return request rejected
Ayushi krishnani filed complaint against PUMA on Mar 4, 2023
When i had ordered the product, it was Grey shoes. But I was delivered olive green colour shoes with no tag on shoes, just the label on the box and invoice. When i placed the return request, Nykaa Man had changed the colour of shoes on it's website & App and they ahve rejected my return request.
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