Kaalalifestyle - Wrong product delivered by Kaalalifestyle and no response to complaint

MANDEEP AULAKH filed complaint against Kaalalifestyle on Jul 14, 2025

I ordered a Self-Moving Hair Curler from Kaalalifestyle on **th June **** (Order ID: KL*****) and received it on *th July via COD. I paid ₹**** for the item.

However, I received a completely different and lower-value product – a basic curling rod. This is a clear case of wrong product delivery and misleading advertising.

I contacted their support via email and Instagram with photo and video proof, but received no response. I also called their helpline numbers multiple times – no reply.

I registered a complaint on the National Consumer Helpline (Docket No. *******), but still haven’t received any resolution from Kaalalifestyle.

This negligence has caused stress and financial loss. I am now escalating this to seek either:
*. A full refund of ₹****, OR
*. Delivery of the correct product I paid for

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Kaalalifestyle

Total Complaints

Total Resolved

0.00%

Consumer Satisfaction

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