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Sachin sharma filed complaint against Snapdeal.com on Sep 22, 2017
Actually i ordered a white and black sweater of jack and Jones brand , upon delivery it came different product , grey and green coloured sweater of same company , i lodged a return request at the same time , talked to snapdeal representative , he apologized and initiated a return . the courier guy took the order back . after few days got a call from snapdeal they said u can't get refund and it can't be returned because the sweater does not meet quality test. Itold them u sent me wrong product and i didn't even open it . they didn listen and sent back the sweater saying there is a hole in front side of sweater . the sweater came to me , to my surprise there is no hole . its fine . this way they have done fraud .
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
97
Total Complaints
38
Total Resolved
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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