Loading...
Priya Dsouza filed complaint against All Eyes Over Here on May 25, 2019
I ordered a lehenga from the sister company of AEOH which is Craftsvilla on Instagram. The lehenga arrived within * days and on opening, I realised that I was delivered the wrong product. I called the concerned number and the woman asked me to WhatsApp her the image of the product and that she will resolve my issue in * minutes. Since then she blocked me so I could not make calls but only WhatsApp. She replied at a pace of maybe * messages per day wasting a lot of my time and giving me major anxiety. She sent me the number of her replacement manager and assured me that I would have an amazing experience. I was asked to ship the product back to their warehouse using my own money for a mistake they made. She asked me to Google Pay *** Rupees more as they had to ship my exchange product. I did that too. But since that time, she hasn’t been replying to my WhatsApp messages as well. This is such poor customer service and inefficiency where they are legit torturing the customer.
Refund / Credit for purchase
Damages for loss and agony
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
They said pay advance if you want your product before diwali so I paid but still had not received product and even they are not giving reply
I had ordered a suit from AEOH. Even I received the confirmation that my order had been booked but even after ** days I have not received my exchanged outfit though I had paid the money and returned the previous o...
I ordered a lehanga worth Rs. **** from All Eyes Over Here. I asked for original picture before ordering but she said it is made to order and do not have one in stock. When the dress came, it was not at all what I o...
29
Total Complaints
10
Total Resolved
34.48%
Consumer Satisfaction
Resolved I saw their page (ethinicize) on insta, ordered a lehenga for Rs ****, but the lenhega which they delivered 's completely different from the picture which I have seen on their page, so I demanded for an...
Hi , I had ordered one lehnga from all eyes over here a Instagram handle account , but they had given me a totally different product with half peice of blouse. So I called them and informed about the fact and wanted...