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Wrist buddy - Wrong product delivered and not working condition

ANANTHAKUMAR filed complaint against Wrist buddy on Jan 21, 2018

I have received the wrong product (worth of *** to rupees)and its not working at all (received on *th Jan ****), on same day I have sent my return request on their website and they have accepted to processed maximum **days (latest by **th Jan ****), but still they have start process my return request. I have tried to contact them by emails and phone calls thru customer care (*****-*****) but nobody respond my calls, after some time switched off their mobile. Kindly help me to get my money back.
Item: smart watch DG-X*
https://www.thewristbuddy.com/smartwatches/dgx*-android-smartwatch-bluetooth

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Wrist buddy

10

Total Complaints

1

Total Resolved

10.00%

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