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Naveen Singh Yaduvanshi filed complaint against Myntra on Jul 12, 2026
I ordered a "HERE & NOW Cotton Casual Shirt" from Myntra (Order ID: #********************) for ₹***.**. I requested a size exchange, and the original item was picked up. However, on June **, ****, the replacement package delivered to me contained a cheap, random sari-like cloth instead of the shirt.
I recorded a continuous, unedited unboxing video as clear proof. Despite raising multiple tickets and escalating the matter to the National Consumer Helpline (NCH Docket No: *******), Myntra arbitrarily closed the disputes using generic templates and refused my refund based on internal warehouse records that they refuse to share.
What I Want / Resolution Sought:
Full refund of the product amount (₹***.**).
Appropriate legal compensation for severe mental agony and the time wasted dealing with automated, negligent customer care support.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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