Swiggy Instamart Grocery - Wrong items delivered
Qadija ahmed filed complaint against Swiggy Instamart Grocery on Nov 27, 2023
All the items i received in my instamart order were wrong. I keep asking for a refund and the executive always says that its not possible because of conpany policies. Even emailed them and they just gave a useless apology. And it looks like they purposefully gave the wrong order because the bill had the correct items listed, but the items in the bag were wrong.
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