Flipkart - Wrong Item Delivered

Deepanshu filed complaint against Flipkart on May 26, 2023

Wrong Item Delivered

REF Number -IN********************

I am writing an email for the last ** days with no reply from flipkart I am writing to express my deep frustration with the washing machine that I recently received from your company. I had ordered a specific model, but what was delivered to me was completely different.

This mistake has caused me a great deal of inconvenience and wasted a lot of my time. I had to rearrange my entire schedule to be present for the delivery, and now I am left with a washing machine that I never ordered nor wanted.

I would like to request an immediate replacement of the correct washing machine that I had initially ordered. I am not interested in any other model or compensation, I just want the product that I paid for.

I hope that you can resolve this issue as soon as possible so that I can have a properly functioning washing machine in my home. I trust that you will take swift action to rectify this mistake and ensure that it does not happen again in the future.

FYI I ordered
Whirlpool *.* kg * Star, Inverter Heater Fully Automatic Top Load with In-built Heater Grey (*** BW PRO INV H *.* GRAPHITE)

and I received
Whirlpool *.* kg Fully Automatic Top Load Washing Machine Grey (MAGIC CLEAN *.* GENX GREY *YMW)

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Flipkart

3766

Total Complaints

1610

Total Resolved

42.75%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Rituparna on Nov 12, 2025

Flipkart – refund not committed Closed

I ordered * nighties for women from the company 'Upper Collection' on flipkart. out of * nighties * were missing and the *rd was a wrong product. I got refund for the wrong product but they are not processing the re...

Juhi kishore on Oct 29, 2025

Flipkart – Flipkart Return not getting pickup and request getting cancelledClosed

I have order a badminton racket from flipkart. After receiving it, i didn't like the quality of that and initiate the return on the very sane day. After initiating the request, on the next day i got msg out for pick...

abin r on Oct 28, 2025

Flipkart – Delivered defective product and not replacing or refunding Closed

I bought a kent infrared cook top and delivered the product with open box delivery.when I plugged it its not working so I request replacement and no one came to pickup item and directly cancelled replacement.tried *...

Ajaz Bhadula on Oct 27, 2025

Flipkart – NonDelivery of Flipkart Order Forced Offline Purchase Seeking CompensationClosed

I ordered a mobile phone (Order ID: OD******************) on ** September **** for my brother through Flipkart, with an exchange option. The order reached the nearest hub on *st October ****, but remains undelivered...

Laxmi Balaram Podili on Oct 22, 2025

Flipkart – Order not received Closed

I have ordered a laptop on Flipkart on big billion day. I have followed up multiple times they mentioned they will try to deliver the laptop. I have got good offer on big billion day. The order was placed on *st o...