Jayaraman filed complaint against Flipkart on Nov 21, 2023
I have placed an order# OD****************** for Philips Air-Fryer HD****/** with Flipkart on **th-Nov-**** and was delivered on **th-Nov-**** . Upon checking the product, it was found to be wrong/incorrect item and immediately notified to flipkart support. I was told told that there would be replacement sent. After all the time spent for replacement process, come **th-Nov-**** the delivery date of replacement order# OD******************. With no commnication available to reach the delivery person,my whole day was unproductive only to know later that the replacement order was again wrong/incorrect item. Speaking with flipkart support did not help in immediate resolution. I was told to handover the original order and accept the replacement order, for the resolution. On the same day after much struggle, i was told by support team an escalation ticket was created. On **-Nov-**** , the return request to collect the replacement order was canceled with fraudulent reason of product damage, where flipkart or its logistics partner did not even turn up for the pickup.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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