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Winni In - Wrong Item Delivered

Nikhil Pandey filed complaint against Winni In on Feb 7, 2023

I ordered a mixed flower bouquet today from winni website. But a different poor quality bouquet was delivered.
Now they are saying that mixed flower bouquet is not available with them.
When placing order, it was nowhere mentioned in their website that the said bouquet is not available with them.
It's like they choose to cheat their customers.
They are not even returning that bouquet and not refunding my money as well.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Winni In

19

Total Complaints

14

Total Resolved

73.68%

Consumer Satisfaction

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