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Sindhu filed complaint against Winni In on Jun 27, 2022
I ordered a yummilicous chocolate cake which as per their desc has a chocolate garnish and cherry and looks so attractive. But what I received was something very low in quality from an ordinary bakery! I was charged *** odd and what I received was not even worth of some *** *** rs. when I contacted customer service, here is what they replied,
*. It is already mentioned in the site that cake will be according to the bakers design!
WTH? so they will post something on site to attract customers and finally deliver something else saying it depends on different bakers!
*. Your bday msg looks big, thats why may be the baker dint have enough space for the decoration!
Have we not bought a cake before with bday msgs? It was just an ordinary bday msg that anyone could do. Some non sense reasons CC is throwing.
*. You ordered a chocolate cake and what was delivered is also a choclate cake only!
So if I order a chocolate truffle cake with mentioned decoration, they will deliver some chocolate cake and claim still they have delivered what customer wanted?
COMLPLETE CHEATING!
I ordered additional magic candles as well. though its in the pack, it was just ordinary candles!!
I need a complete refund for this cheat.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
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