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Shiprocket.in - Wrong Item delivered

Pushpak Talapatra filed complaint against Shiprocket.in on Jan 13, 2021

I ordered an item online from Shiprocket but the item delivered to me was not the one i chose. For * days i kept emailing to their support team. They raise tickets and resolve them at their own will irrespective of whether the complainants query has been resolved or not. My order number- ****
AWB- *************
Courier partner- DELHIVERY
Seller- Designer Sarees.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Shiprocket.in

10

Total Complaints

3

Total Resolved

30.00%

Consumer Satisfaction

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