Loading...
Hemant Rathi filed complaint against Make My Trip on Apr 9, 2019
I booked the flight ticket from MakeMyTrip portal. The ticket was booked from New Delhi to Auckland and return.
At the time of booking on the MakeMyTrip portal, the fare was showing refundable. Once the booking was made. I got the pdf of the ticket in WhatsApp and in that amount was showing as non-refundable. I raised the complaint with MakeMyTrip but haven't got the proper response from them. MMT people call after * pm IST rather than in business hours. MakeMyTrip customer care is worst I had seen till date. They will call on Sunday, and by chance, if the call was not picked up then they will close the case.
I want to cancel the ticket but MakeMyTrip is telling that refund will be of **** i.e * per cent of the amount which I had paid.
My concern is why MakeMyTrip is making fool of the customer. They should have written in the portal that ticket is partial-refundable rather then refundable. I am attaching the ticket and also the screenshot which I took while booking the ticket.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Tataaig Travel insurance policy was taken through make my trip in which some corrections were required, which could be done only through make my trip, but there is no such option Regarding this on customer care. It ...
I didn’t get my refund i apply for * time but thr r not responding plz try to help.
Paid amount for * seats. Received only one.
I have erroneously booked flight ticket from Mumbai to GOA using Make My Trip and paid INR ****.** While trying to cancel the booking, it is showing there are charges of INR **** which is more than booking amount a...
While booking an airline ticket on MMT,I have been charged **** as infant fee while if the same is booked via the airline, they only charge Rs*. This disparity needs to be resolved and the airline partner themselves...