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Dipak Jethanandani filed complaint against LT Online Store on Feb 24, 2023
I ordered TP-Link Archer C* Wireless AC**** Dual Band Gigabit Router, WAN Port from https://ltonlinestore.com/
Below is the email I wrote to them, but they have still not cancelled the order and initiated refund for the same
Please cancel my order #****** and process the refund of ₹*,***.** as the router you are giving me is of new version of the router which does not suit my requirement of having * USB ports and Printer Server feature.
You have written on your website that this router has * USB ports and Printer Server feature as can be seen from the screen shots .
HARDWARE FEATURES
Interface * **/***/****Mbps LAN Ports
* **/***/****Mbps WAN Port
* USB *.* Ports
Button WPS/Reset Button
Wireless On/Off Switch
Power On/Off Button
SOFTWARE FEATURES
Quality of Service WMM, Bandwidth Control
WAN Type Dynamic IP/Static IP/PPPoE/
PPTP(Dual Access)/L*TP(Dual Access)/BigPond
Management Access Control
Local Management
Remote Management
DHCP Server, Client, DHCP Client List,
Address Reservation
Port Forwarding Virtual Server, Port Triggering, UPnP, DMZ
Dynamic DNS DynDns, Comexe, NO-IP
VPN Pass-Through PPTP, L*TP, IPSec
Access Control Parental Control, Local Management Control, Host List, Access
Schedule, Rule Management
Firewall Security DoS, SPI Firewall
IP Address Filter/MAC Address Filter/Domain Filter
IP and MAC Address Binding
Protocols Supports IPv* and IPv*
USB Sharing Support Samba(Storage)/FTP Server/Media Server/Printer Server
Guest Network *.*GHz guest network × *
*GHz guest network × *
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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