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Stylish Drapes Instagram - Wrong dress recieved but they are not refunding my money

Aditi Wankhede filed complaint against Stylish Drapes Instagram on Jul 31, 2021

I ordered a dress which was a lehenga and in the picture it was an embroidered lehenga with thread work all over it. It’s price was **** so I ordered it from Stylish drapes on Instagram . When I received it was totally different from what was shown in the picture , in picture it had embroidery and work all over the lehenga but they sent me a printed piece of cloth so I asked them to refund my money back but they refused to refund me and blocked me from both Instagram and WhatsApp..I need that money but they are only asking me to exchange and again pay *** for the new dress but I don’t want any dress from them now .I just want refund because they guaranteed me earlier that the dress is same to same as shown in picture.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Stylish Drapes Instagram

38

Total Complaints

20

Total Resolved

52.63%

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