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Shruthi filed complaint against Pepperfry.com on May 6, 2018
I have ordered an Queen size bed mentioned H**. * *W** *D**. * in December ****.
Order number *********.
It was used normal cotton bed.
I bought a new queen size mattress of Curlon bond on may *th and it was not fitted in the bed.
I re measured the bed and found that around *inc smaller than the mentioned size.
I contacted the customer service and discussed the issue. The response was too bad and they were not ready to listen the concern
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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