AnirbanDas filed complaint against Airasia India Ltd on Nov 4, 2021
I'mhaving credit balance of Rs *****, in AirAsia big member account # *****XXXXX, which got created against cancellation of AirAsia flight ticket (PNR # CTPXXX) during COVID lockdown in last year.
On *th Jan **** I have used Rs ***** (PNR # BNYXXX) for flight ticket booking. Therefore, I supposed of have Rs **** on credit balance.
Unfortunately, in my AirAsia big member account, there is a wrong deduction of Rs **** in my credit account on **th Jan ****, while I have not done any transaction on that day.
This needs to be reversed immediately.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

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- Preeti Anandan
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