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Meesho and Shadowfax Courier - Wrong and defective product delivered

Pragya Sharma filed complaint against Meesho and Shadowfax Courier on Feb 14, 2023

I purchased * product from above online company but due to wrong and defective product issue i requested for return the same. Meesho has not picked up the products even they have cancelled the return request ** times and pick up boy has not picked up the product Consumer several times contacted to Meesho and explained the deficiency of courier boy but they have not done needful and frequently delaying for collecting the product.They initiated the return but courier boy doesn't come to take the return .After * month meesho said that the product will not be able to be returned.

*.woman new kurta with pent
white - M
Order ID: ************,
Amount Paid: Rs. ***/-
Transaction ID: ***********
Dealer : SKY PRINCE jaipur, Rajasthan, ****** **JQGPK****A*ZW

&

*. TNEO* - XXL
Order ID: ************
Amout Paid: ***/-
Transaction ID : ***********
Dealer: Sold by: VASTARPARA TILAKKUMAR D SURAT, Gujarat, ****** **AUWPV****A*ZI


Expectation: I want refund

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Meesho and Shadowfax Courier

42

Total Complaints

26

Total Resolved

61.90%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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