Meesho and Shadowfax Courier - Return pickup kiya hai abhi refund nahi mila

Hello voxya team,
Maine meesho se yellow gown order kiya tha aur usko price -**** hai aur mujhe recive hua hai totally wrong dress delivered hua hai uske bad maine return request dala lekin wo delivery boy Shadowfax ne cancel kar diya, fir Maine wapas return request dala lekin * -* din koi pickup karne nahi aya to maine meesho help centre main **-** call kiya lekin wo *-* wait kijiye delivery apka return pickup kar lenge ,fir *-* din delivery boy aya usne return pickup kiya
Uske bad *-* din se meesho app koi update nahi tha kiya pickup ka aur mera refund nahi mila hai mujhe abhi tak aur delivery boy pickup leke bhi abhi tak update nahi aur upar se return request cancel kiya mujhe kuch samj main nahi aya ko return pickup kiya lekin return request cancel kar diya.to Main chahti hu aap ke voxya team tarf se mera refund mujhe wapas mile.
Thank you
Voxya team