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Berger express paint - Worst Waterproofing painting services

Deepali Bhandari filed complaint against Berger express paint on Jul 22, 2024

I have booked free visit to my place for damage proof and inside outside painting in the month of April'**. As mentioned and the they shared the details they will provide dust free painting with expert painters who will cover our all items and floor before starting the project and after completion of project they will do the final cleaning but it was not happened as said. there is no dust free service the final work is also not up to the mark the painters are not expert in fact one of the painter is spitting all around the place which we have to clean. after service cleaning work is not properly and some time they left the dust or waist as it is. we are not happy with the result, its better to work with local painter which is much easier than this.
We realized the painters are not expert we have complaint to Berger customer service email id in the month of May'** only. After so many reminders on call and on mail there senior visited and assured us for good work but the same his statement was company provides you contractor and company has no roll after that.

The contactor was unorganized, he have opened all the rooms without completing the *st one. He said "bad main karenge" I insisted him to complete from one side because it troubles us a lot as my parents our old and I am working but he didn't listened us. The work was not completed and he left. He came for the final payment(we paid on good faith) when we showed him the liked from roof which he said he will repair after *oth July till date he is no where and the Berger guy is also no where. This was my worst experience with Berger and I will never suggest any one to go with them for any services they prove. There adds are fake and there representative are not genuine.

Ma and my mother did all the unfinished working includes painting, Waterproofing and cleaning. Its really bad we have suffered lot because of false commitment by the company.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Berger express paint

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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