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Wakefit - Worst service

Pavithra M filed complaint against Wakefit on Sep 21, 2021

there is an issue with the installation of the cupboard I purchased from wakefit however it was working here and there so adjusted for this long now when i cannot even lock any door i have contacted customer service which is like ** days back literally and called each and every single day for this complaint and i had one carpenter visit after ** days and guess wat he did nothing and just had a look at the cupboard and left the home ...Now i want the whole unit to be replaced to brand new or for the inconvenience caused to me I want the whole amount to be refunded

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Wakefit

20

Total Complaints

10

Total Resolved

50.00%

Consumer Satisfaction

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