Loading...
Shefali Verma filed complaint against Wakefit on Jun 25, 2024
I ordered a bed from wakefit which got delivered on on ** may, and it was clearly stated that the installation would be completed within * days. However, despite multiple follow-ups via phone calls and emails, no one has come for the installation yet. Each time I call, I am assured that someone will contact me by the end of the day, but I have yet to receive any call. Additionally, an email response advised me to wait ** hours for resolution, which has also passed without any update.
This delay of * month has caused significant inconvenience, and I am extremely disappointed with the lack of responsiveness and accountability.
Refund / Credit for purchase
Replace / Fix problem
28
Total Complaints
12
Total Resolved
42.86%
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Product got delivered with broken piece on **-May. Have been following up with replacement and installation since them, no one is bothered to address the issue rather than giving the response of wait for **-** hours...
I purchased * door wardrobe from wakefit. No installation. It’s been **days after product delivery.
I have ordered a cot and mattress in wakefit showroom Velachery on October. I haven't received full product untill now. Customer care service not providing enough information and cannot contact authorised person.
My wakefit order is delayed since ** Oct. I’ve contacted the team multiple times and they finally said they’ve no updates. There’s no option to cancel the order. I am frustrated by following up with DTDC and Wakefi...
Consumer Satisfaction
The team is telling which i order that one they sent . I ordered an elastic bed sheet and they Delivered a plain bed sheet. I clearly read all the product descriptions and then I placed the order. Even Last orde...