Flipkart - Wong product send

Printed V Neck Casual Men Grey Sweater] From Flipkart Whose Ordered Date :**/**/**** And Order Number :OD******************, Transaction ID: P********************** And Total Amount : **** Which I Paid Online. I Had Been Received This Product Since **/**/****. When I Opened The Product Then I Found That The Product Which I Ordered Was Not In The Parsel And A different brand sweater Was In The Parsel . I Complained In Flipkart Helpline But They Told That The Product [Monte Carlo Printed V Neck Casual Men Grey Sweater] Which We Send Was Exactly That Product And Said That They Will Not Refund The Money