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Hasan Raza filed complaint against Parimatch on Mar 19, 2026
I am writing to report a serious issue regarding a withdrawal on the Parimatch platform. On [Insert Date], I requested a withdrawal of ₹****.
The Parimatch app currently shows the status of this transaction as "Successful," but the funds have not been credited to my bank account. I have checked my bank statement thoroughly, and no such credit exists.
Despite multiple attempts to contact Parimatch support via live chat and their official email, I have received no helpful response. They have failed to provide a UTR (Unique Transaction Reference) number, which is required to track the payment at the bank's end.
Gaming id- *********
Date of withdrawl - ** march ****
Hasanrazabhw@gmail.com - hasanrazabhw*@gmail.com
Requested Action:
I request Voxya to intervene and help me get the UTR number for this transaction or ensure that the amount is refunded to my Parimatch wallet/bank account immediately.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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