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Whitehatjr - WhitehatJr Byju s Refund

Krishna veni Palepu filed complaint against Whitehatjr on Jun 13, 2024

I am writing to express my deep concern over the significant delay in processing the refund for Case #********(WhitehatJr). Despite initiating the process months ago, providing all required documentation, and receiving confirmation that the refund would be processed within **-** working days as of April **, ****, I have yet to receive the refunded amount(Today **-June ****).

My multiple follow-ups with customer service team have yielded only assurances of the matter being escalated to the highest priority, but no concrete resolution. Furthermore, my attempts to reach out through contact channels have been met with unresponsive and unsatisfactory communication, exacerbating the frustration caused by this prolonged delay.

I kindly request your team to prioritize the processing of my refund and help get refunded amount. This refund is crucial, and the ongoing delay has caused significant inconvenience and financial strain. Your prompt attention and resolution to this matter would be greatly appreciated.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Whitehatjr

4

Total Complaints

1

Total Resolved

25.00%

Consumer Satisfaction

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

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