Loading...
Hina Shah filed complaint against Whirlpool India on Mar 11, 2024
We had issue with our refrigerator - Model : whirlpool Intel *th sense..it was not working properly so we logged complaint.
Whirpool guy cane and exami ed tge fridge saying the PCB has damaged , and company is nit manufacturing it. So you need to replace fridge or ask fir compensation.
So we wrote mail to whirlpool and followibg authorities assured us that they will give us replacement with either same series or upgraded fridge midels.
The intelligwnt authorities i am talking here are-
Mr.Ankur Dubey - Team Lease
Mrs.Charu Singh : Care Manager Service Operation Support
We agreed on model and the team sent us the difference amoubt to be paid.
Model we finalized was -
Whirpool - WPFF***L *S
IFINCHVPLATNA***AlHASTELZ
And paid **k rupees as a difference amount.
While making delivery they delivered some different model.
This is absolutely fooling and looting people.
We need get this sorted.
Refund / Credit for purchase
Replace / Fix problem
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I've received a damaged refrigerator and after complaint it's replaced with new one but not installed due to Whirlpool service slot over for the day till * day ** a.m. and inbetween the household items which are kep...
I am raising my issues since November, **** to Whirlpool through their helpline number regarding the issues I have faced in my refrigerator with my mobile no. ********** registered in Whirlpool and my appliance is u...
My name shaju I'm from ooty I brought the Whirlpool wasing machin in ooty sathya before * days.instalation called me before tree days still he did not come
I have purchased a whirlpool fridge in year **** (mfg date/month/year also mentioned on fridge **/**/****) under ** year compressor warranty. Now my fridge compressor is not working and my bill also misplaced, when ...
53
Total Complaints
18
Total Resolved
33.96%
Consumer Satisfaction
Placed service request for AC re-installation Service Request Number CHE***********. On **.**.** The technician completed the work and I had paid Rs ****/- against invoice no. *****. On **.**.**. Within few minute...