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iBall - Warranty on UPS purchased not honoured

Utpal Nandi filed complaint against iBall on Oct 27, 2020

I had purchased a UPS of iBall from Mantra Computers, Kopar Khairane on **-*-****, which has a warranty of two years. A few weeks back it stopped providing power backup during power cuts. The computer to which it is attached shuts down immediately on a power cut. On **-**-****, I had sent an e-mail to iBall as a complaint about the problem. However, they still haven't fixed the problem despite repeated follow-ups with them.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

iBall

7

Total Complaints

4

Total Resolved

57.14%

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