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Infinix - Warranty not given

Kaushal kishor filed complaint against Infinix on Aug 6, 2025

I purchased a tablet from infinix (infinix pad x). Their display stopped working due to manufacturing defect. I purchased it on *th March **** and the warranty is of one year. But they are denying me warranty because their is a scratch on the back of the tablet. And they said they don't give warranty if thier is scratch or normal wear and tear. Please help
Thier address : LAL DARWAJA IN FRONT CANARA BANK ATM SHOP NO **** NEHRU ROAD MARG FARRUKHABAD ******
Mobile number : +**-**********

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Infinix

15

Total Complaints

7

Total Resolved

46.67%

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