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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Infinix?
If you are not satisfied with Infinix, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Infinix and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Infinix
But before filing a complaint, you should
a. Contact the customer support of Infinix first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Infinix - Persistent Camera Malfunction in Infinix Mobile Open
The problem I am experiencing is related to the camera functionality. While taking photos and videos, I have noticed the appearance of green and blue lines on the screen. Unfortunately, these lines are also present in the captured photos and vi...
Feb 22, 2024 by Bhavya Shah
Infinix - Damaged infinix tv product is received Closed
i order infinix y* ** inch tv from flipkart (online site) but i got defective product and i am not able to replace this tv...
Aug 15, 2023 by Sudershan
Infinix - Replacement package not received Closed
Hello , Flipkart Team & Infinity Team So , I purchased Infinity Hot ** *g on **-Jul-**** from Flipkart and I received this product on **-jul-**** After * Day of used , I found suddenly battery is draining automatically , so I visited ser...
Aug 11, 2023 by Sardar Satnam singh
Service center mere device ko repair nhi kar Raha hai bo miss behave krte h call lagate h service center ke number PR to usme call nhi lagta aur coustomer care mujhe *-* month se Tak rahi h bo bolte h hum ne aapko case ko escalate Kiya h hamar...
Jul 10, 2023 by Ankush Kumar
Infinix - My infinix mobile is not working Closed
My infinix mobile is not working automatically downloaded to meny application and automatically restart and then again off I can't open this mobile now ...
Jun 24, 2023 by Arpana Kumari
Infinix - Led tv remote not working a new remote change today it also not working Open
ଗତ ମାର୍ଚ୍ଚ ** ତାରିଖ ଦିନ flipkart କମ୍ପାନୀ ଦ୍ୱାରା Infinix କମ୍ପାନୀ ର ଏକ ** ଇଞ୍ଚ Led ଟିଭି ଆସିଥିଲା, କିନ୍ତୁ *-* ଦିନ ପର...
Apr 15, 2023 by Subhra kanta upadhyaya
Infinix - Delaying in return of of laptop Closed
Flipkart is delaying my product delivery by * days everytime...
Jan 28, 2023 by Harsh mamar
I purchase laptop on **-*-** the laptop started hanging & the screen flickering i lodged complaint on **-**-** till date no resolution till date work is suffering from last ** days ...
Nov 09, 2022 by Girikrishna maniar
Infinix - Taking charge for laptop which is under warranty Open
I purchased a laptop worth *****rs in the month of June date **, on *st of nov my laptop charging socket making unnecessary noise due to which laptop not getting charge and stoped working .i went to service centre as the device is already in wa...
Nov 02, 2022 by Vikas Tripathi
Infinix - Back case not fit Closed
Today i received my mobile back case... Its very loose fit..... I want return or refund my money...
Jun 06, 2022 by Vignesh
Infinix - Received non repaired phone Closed
I send my phone for repair after ** to ** working days they can return my phone non repaired and they can also damaged my fingerprint sensor and they were send me missing items in my phone box and after that all they can scratches on the screen...
Mar 18, 2022 by Vansh Bhati
Infinix - No any service and support Closed
My infinix laptop which i bought online from flipkart got defective within **-** days, which i had complained about on *nd January ****, after that on *th January the technician checked and told the motherboard to be bad, but today till **th Ja...
Jan 28, 2022 by Zahid ali
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Questions about Infinix
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How to contact Infinix?
What is Infinix office address?
G-Mobile Devices Pvt Ltd
Unit No B301, 3rd Floor,
Tower B, Plot No. 7,
Sec 142, Noida,
Uttar Pradesh - 201301
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