Payzapp - wallet has been debited twice for the same transaction service or product but only got one refund

DEBRUP SARKAR filed complaint against Payzapp on Sep 23, 2020

Debited twice from my axis bank credit card and debit card in payzapp wallet of rs **** * times. The transaction date was *th july and *th july **** of rs **** each but i got only one refund. The transaction was made on grofers via payzapp. My register email id of payzapp is debrupsarkar**@gmail.com and contact no is **********. Please refund my amount of rs ****.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Payzapp

Total Complaints

Total Resolved

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