Make My Trip - Visa Applied through Make my trip

Chetan Thakur filed complaint against Make My Trip on Jan 25, 2023

I have booked visit visa for UAE through MMT on **th Jan ****. they have committed to provide approval on **rd Jan ****. today is **th Jan ****, still my visa is showing in progress. No update showing in the application. I have called customer care number, no response is coming, by default call gets disconnected, very poor customer assist. I also have submitted my complaint over twitter to make my trip. they have just replied we will get back to you, no one is helping. this is scam going with Make my trip. Please help me for getting my money back.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Make My Trip

731

Total Complaints

299

Total Resolved

40.90%

Consumer Satisfaction

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