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Lloyd - Very trivial service AC service In Under Warranty

Ethiram filed complaint against Lloyd on Feb 24, 2023

"Kanpur Nagar - UP (INDIA)"
(Service manager- @vinish) is so rude and he has no answer of the questions of customer.
he is providing very trivial service when the AC remain under warranty. He is saying very loud and clear that lloyd will not provide better or Jet pump service. on the call he was comparing the rate of lloyd and other good brand such as LG, O general AC in the manner of insulting and Quality eradication.
I was not expecting such type of response from a high level and designated person who represent the lloyd brand..

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Lloyd

30

Total Complaints

12

Total Resolved

40.00%

Consumer Satisfaction

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