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AMIT GINODIA filed complaint against Amazon India Private Limited on May 2, 2022
I had ordered for a brand new HP laptop on **st of Dec **** via order no.***-*******-*******. The said laptop was delivered on *th of January ****. On opening the said laptop I noticed that there was blue patch on the screen and the laptop was working very slowly. Immediately I lodged a complaint with HP but they have failed to provide any resolution. Subsequently I asked amazon to take back the defective product but they refused. Now after * months of continuous follow up HP India has mailed that they have a complaint for the said defect in display in the month of May ****, which is almost * months prior to my purchase date, thereby confirming that the said was used previously and was defective at the time of delivery
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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