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Amazon India Private Limited - REFUND NOT RECEIVED

MAY RAO POKALA filed complaint against Amazon India Private Limited on Oct 30, 2024

I ordered a fridge worth Rs *****, which was returned from delivery station itself as it was damaged,it did not even reach my house.but before that I had already paid for it from the link sent to me on what's app by Amazon India private limited.As prior to the payment it was a COD order.I have acknowledgement from Amazon on mails and screenshot of my payment however it has been over ** days my money has not been refunded inspite of repeated mails and calls.I also posted my ordeal on their Facebook page but was futile.Amazon has raised a ticket no D********* against this complaint but there has been no movement in it.My case is just being transferred from one hand to another .

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Amazon India Private Limited

4

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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