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Abdul Sameer filed complaint against Ekart Company on Mar 12, 2026
Dear Ekart/Seller,I ordered [describe shoe: black Nike football shoe size **,as showen in image I sent] from your Instagram profile [balance_shoe_****] on [**-march-****], total ₹****. Paid ₹*** advance via UPI (txn ID: [************]) and ₹**** COD on delivery [**.march.****].But received completely different/wrong item as showen in the unboxing video[very cheep quality and worthless Chinese shoe]. This is "deficiency in service" and "unfair trade practice" under Consumer Protection Act, ****.Demand:Arrange return pickup IMMEDIATELY (within ** hrs) for the wrong item.Refund full ₹**** (₹*** UPI + ₹**** COD) to my UPI [abdulsameer****-*@okaxis]within * days.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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