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Melbet - Urgent Complaint Regarding Unresolved Withdrawal Fraud Gaming ID

PRASHANT KUMAR filed complaint against Melbet on Jun 20, 2026

It has been over ** days since I reported this issue. I have received only repeated responses stating that the matter has been forwarded to specialists. Please provide:

My official case reference number.
Current investigation status.
Expected resolution timeline.
Whether the agents involved were authorized representatives of Melbet.
A final written decision regarding my ₹**,*** claim.Subject: Urgent Complaint Regarding Unresolved Withdrawal Fraud – Gaming ID *********

Dear Support Team,

I am writing to formally complain about an unresolved withdrawal issue involving my Melbet account.

Account Details:

* Gaming ID: *********
* Gaming Email: [rohitsingh****@gmail.com](mailto:rohitsingh****@gmail.com)
* Registered Phone Number: **********

Issue Summary:

On **/**/****, I attempted to withdraw funds from my account. During this process, I was directed by an agent named Anup Singh, who had previously handled my deposits and withdrawals.

Initially, I paid amounts including ₹*,*** and ₹**,*** in connection with withdrawal processing. When I requested withdrawal, Anup Singh informed me that because the transaction involved cash deposits, only he could process the withdrawal. He later claimed that he did not have sufficient cash available and instructed me to contact another Telegram agent with the ID @Alfa****.

Following these instructions, I communicated with @Alfa****. During the withdrawal process, I was repeatedly instructed to make additional payments. Based on these instructions, I transferred multiple amounts, including approximately ₹*,***, ₹**,***, and ₹*,***.

The Telegram agent later provided Player ID ********** and instructed me to ask Anup Singh to transfer funds to that account. I forwarded the Player ID exactly as provided, and the transfer was completed accordingly.

After the transfer, the Telegram agent altered the Player ID shown in the Telegram conversation and falsely claimed that I had provided an incorrect ID. The agent subsequently deleted chat messages, stopped responding, and blocked me.

Current Status:

* Total amount involved: ₹**,***
* Telegram agent is unreachable
* Chat history has been deleted
* The matter remains unresolved despite repeated follow-ups
* More than one month has passed without a satisfactory resolution

I request that Melbet:

*. Investigate all transactions related to Player ID **********.
*. Verify all deposits, transfers, and withdrawal records associated with my account.
*. Review the activities of the agents involved.
*. Recover and return my funds where applicable.
*. Provide a written update regarding the investigation and expected resolution timeline.

I possess supporting evidence, including:

* Screenshots of conversations
* UPI transaction receipts
* Deposit proofs
* Payment references
* Other relevant records

I request urgent assistance and a formal response regarding this matter.

Sincerely,

Gaming ID: *********
Phone: **********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Melbet

2

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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