Luminous inverter - Urgent Complaint Regarding Unresolved Solar Inverter Issue

Dear Luminous Customer Support Team,

I hope this message finds you well. I am writing to express my extreme dissatisfaction with the service provided regarding my solar inverter issue, which has remained unresolved for over one month now.

I have previously raised this issue twice under the following complaint IDs: ********** and **********. Despite my efforts and multiple attempts to communicate via email to care@luminous, the problem with my solar inverter persists.

This prolonged delay in resolving the issue is causing significant inconvenience and financial loss due to the inefficiency of the solar system. As a loyal customer of Luminous, I expected prompt and effective assistance, especially considering the critical nature of solar power systems.

I kindly request immediate attention to this matter and urge you to escalate the resolution process to ensure my solar inverter issue is rectified without further delay. Please provide me with a concrete timeline for the resolution and keep me informed of the steps being taken.

I trust that you understand the urgency of the situation and look forward to your swift response and action on this matter. Should you require any further information or clarification, please do not hesitate to contact me at [**********] or via email at [udayakumar****@gmail.com].

Thank you for your prompt attention to this urgent matter.

Yours sincerely,
Udayakumar Suresh Ghodake
State : MAHARASHTRA
Email : udayakumar****@gmail.com
City : Kavathe-Mahankal"
PinCode : ******
Customer Mobile Number : **********
Alternate Mobile Number : **********