Llyod Havells - Urgent Complaint Regarding Malfunctioning AC Unit

Dear Llyod Havells.

I hope this message finds you well. I am writing to bring to your immediate attention an ongoing issue I am experiencing with the newly purchased



Despite having requested service three times since its installation, the AC unit continues to malfunction. The issues persist despite the efforts of your service team, and it is causing considerable inconvenience in the peak summer season.

Here are the specific problems I have encountered:
*. Inadequate cooling, unusual noises, frequent breakdowns, etc.

Each service visit has resulted in temporary fixes or adjustments that have not resolved the underlying problems. Given that the AC unit is still under warranty, I am extremely disappointed with its performance and the lack of a permanent solution despite repeated attempts.

I kindly request urgent attention to this matter. I expect either a thorough repair that permanently resolves the issue or a replacement unit at the earliest convenience. As a valued customer, I trust that you will take swift action to rectify this situation.