Flipkart - Update Mobile Number without OTP from old phone

Mohd Asfar Afzal filed complaint against Flipkart on Feb 10, 2023

Hi Team,

I created flipkart account long back with a mobile number +** ********** and email asfarafzal@gmail.com. Few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number +** **********, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.

Please do suggest me to update my new mobile number to my flipkart account.

Thanks.
Mohd Asfar Afzal

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Flipkart

3766

Total Complaints

1610

Total Resolved

42.75%

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