Lenovo - Unsatisfied with product
ROHIT TIWARI filed complaint against Lenovo on Apr 1, 2021
I bought this Lenovo *** almost a year ago(February ****) and have not been satisfied at all with the product. The charger adapter stopped working within six months but couldn't do anything about it due to Covid ** situation hence had to order a new one. Laptop gets overly heated as soon as I start using it. Battery has totally failed within one year and now even the keypad buttons have started to fall down. This is the scenario when I don't use it for gaming and stuff.
The problem I face with the product are
*. Faulty adapted stopped working after * months
*. Gets overly heated as soon as I start using some heavy apps
*.Battery is totally dead. It's just above a year and it has stopped working from like *-* months
*. keypad started falling off even when it has not been used much.
If there is anything that can be done which I know can't be so I have started to feel like I should keep this experience in my mind before upgrading my laptop. Will need to think before buying anything from lenovo which was not the case earlier
Thousands of customers like you have trusted Voxya to resolve their issues
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
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Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
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