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Nikhil Ujwal Gaikwad filed complaint against Xiomi India on May 9, 2020
This is regarding the POCO X* which I have recently purchased. I have purchased same on **/ ** / ****, Friday. Unfortunately it got dropped but luckily from a very low height with low impact, still inspite having silicon back cover provided in the box it’s back glass got crashed badly. I requested replace or a full repair but they are not willing to. I understand it’s physical damage but this kind of poor quality was not expected at all.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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