Shaadi.com - Unsatisfactory services
Rahul Singh filed complaint against Shaadi.com on Aug 21, 2020
My membership id is: SH********
I am member of Shaadi.com. I purchased gold membership three times worth **** rupees (**** rupees each time). They deactivated my profile even I have submitted adhaar card as a proof. Hence I don't know the exact date of purchase of gold membership. But I know first purchase was done in April ****; second was during December ****; and last was in May ****. As I'm not satisfied with their services they refunded rupees ****. But I want full refund of rupees **** (balance refund of ****INR). Since the time I installed the app I were unable to update my profile details such as my job, location, educational qualifications and annual income. As a result I haven't found suitable matches and my accepted matches not taken conversation ahead. Also there are fake profiles and they are not taking suitable action against them. During my gold membership plan I were unable to send messages to my matches as well as accepted members and also I was unable to view their email address. Single tick marks denotes message not sent. I'm also attaching here fake profile pics. Since they blocked my profile without any suitable cause, may to prevent me to lodge compliant against them.
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