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Bajaj Finserv Limited - Unnecessary charges levied by Financier

SARODE SAKUNTHALA BAI filed complaint against Bajaj Finserv Limited on Jul 22, 2020

Dear Sir,

My outstanding balance of Loan amount due on **/**/**** is Rs. **,***/-. Without my intervention and without information my Loan tenure Period changed and Switch fee for conversion of Loan period charges of Rs. *,***/- debited to my Loan account.

I have contacted Branch and intimated them about Switch fee of Rs. *,***/-. They said that it is not possible to reverse the charges once debited.

They are charging Annualized Rate of Interest of **.**%. Now again debiting unnecessary charges without intimation.

I have decided to close Loan account by paying total outstanding Loan amount in one settlement, but they are demanding of Rs. ****/- as Force Closer charges in addition to Loan amount due.

Help me to reverse unnecessary charge of Rs. *,***/- from my Loan account &
Help me to get reduction in Force Closer charges to close my Loan account.

I am sending herewith copy of Loan account statement for your kind perusal and records.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Bajaj Finserv Limited

4

Total Complaints

2

Total Resolved

50.00%

Consumer Satisfaction

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