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Vodafone Idea India - Unlimited International Roaming Activated Still being charged and account deactivated while travell

Arjun filed complaint against Vodafone Idea India on Dec 7, 2022

URGENT! I'm in a desperate situation. My wife is currently alone in Europe. I'd activated the unlimited international roaming pack for her worth ****. She's is still being billed for voice and data for some reason, and her services have now been deactivated. I've called customer service about ** times and spent hours trying to resolve the issue, but they say there's nothing they can do till the bill is generated. My wife is all alone without a connection with no way to contact me or move around. What do i do?

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Vodafone Idea India

8

Total Complaints

5

Total Resolved

62.50%

Consumer Satisfaction

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