Metro Shoes - Unable to return wrong product
Nikhil Jindal filed complaint against Metro Shoes on Oct 21, 2023
Hi,
I placed an order with no. MS******** on metro shoes online for a crocs slipper for Rs. **** and it had ** days refund policy. I am unable to return it from **th September even after calling metro customer care **s of times and I have been writing emails for last ** days but I have not been given any updates on the status of my return. This has been a frustrating experience.
I am very disappointed with the lack of communication and transparency regarding my return. I have been a loyal customer of your company for many years, and I am surprised by the poor customer service I have received.
I would like to request that you immediately process my return & refund. I would also like to receive an explanation for the delay in processing my return.
Thanks,
Nikhil
Registered email: prishnirateria@gmail.com
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